Boiler broken E17
Gas oven installation in EAst London
Smell Of Gas At The Boiler
The smell of gas at the boiler – even the slightest bit – can make anyone panic. And rightly so. A good, efficient boiler should provide you and your family clean and safe heating for your home for many years. However, the machine is subjected to normal wear and tear and boiler problems can occur, compromising the safe use of the boiler. One sign of this is if your boiler starts producing odd smells. These unusual smells are a sign that there is something wrong with the boiler. It should also tell you your health and your family’s maybe in danger. Determining the smell of gas at the boiler Knowing how to diagnose these smells can save your life. Here are some tips on how to do this. Rotten egg – This is the same eggy, sulphur smell that you might sometimes catch a whiff of on your gas cooker. This is an indication that there is a gas leak in your boiler. A gas leak, even a small one, can spell catastrophe if it comes in contact with naked flame. If you smell this coming from your boiler, immediately extinguish any naked flames, open all doors and windows and leave your house right away. Call your local gas company or fire department once you are safely out of your home. Burning or heavy dust – During months when you don’t use your boiler, like during summer, you might smell burning fabric or gas when you turn it on. This is usually caused by the build up of dust from the boiler’s housing. Let your boiler burn off this...Complaints Procedure
COMPLAINTS PROCEDURE Your views are important to us and if we do not deliver to the high standard of service you should expect, or if we make a mistake, we want to know. We will investigate your complaint and try to resolve the problem as quickly as possible. How we handle complaints Step 1 Please contact us at your earliest convenience with the following information: Your full name, address and telephone number Details of any previous correspondence you’ve had with us Details of your problem or complaint We will try to give you an answer there and then, but if this is not possible, we will take full details from you and arrange for the problem to be investigated. You can contact us … By email: rjgasappliances@btconnect.com Step 2 We will try to resolve your complaint straight away. However, if it requires a more in-depth investigation, then we will aim to give you our final response within four weeks. If for whatever reason this is not possible, we will contact you to explain the reasons why and let you know how long our investigations are likely to take. Step 3 We hope that you’ll never have to do this, but if you’re not happy with the way we’ve handled your complaint, the outcome of it, or if eight weeks have passed and we have not sent you our final response, you may have the right to refer your case to the Financial Ombudsman Service. You can contact them in one of the following ways: In writing: The Financial Ombudsman Service Exchange Tower London E14 9SR By phone: 0800 023 4567...Privacy Policy
Privacy Policy Who are we? We are RJ Gas Appliances Ltd and can be contacted on the below contact details: · Email:rjgasappliances@btconnect.com Our Data Protection Officer Our data protection officer can be contacted on the below: · · Email: rjgasappliances@btconnect.com Why do we collect and use your personal information? We collect and use your personal information in order for us to provide you with our Plumbing/ Heating/ Boiler repair and installation service. We use your personal information to send marketing communications to you about similar products and services that may be of interest to you. We will send our marketing communications to you by email. It is to be noted that you can object to your personal information being used by us to send you marketing information. Each marketing email will also include an unsubscribe link to enable you to opt-out of receiving future marketing communications. What is our lawful basis for handling your personal information? Under the General Data Protection Regulation (GDPR) we must have a lawful basis to legally handle your personal information. The lawful basis that we rely upon are as follows: 1. Contract – to take steps, at your request, to enter into a contract to fulfil your order and to perform our obligation under the contract (i.e. to deliver your order); 2. Legal obligation – to share personal information with law enforcement agencies and regulatory bodies if required to do so by law; 3. Legitimate interests – to use your personal information to send you marketing communications about similar products/services in the future, to share your personal information with third party professional service providers...
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